Privacy Policy

Tierra Atitlán we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website, client portals, and communication channels.

1. Who We Are

Tierra Atitlán is a real estate and rental management agency based in Lake Atitlán, Guatemala. We help property owners sell or rent their properties and assist tenants in finding rental accommodations.

2. Information We Collect

• Contact Information – such as your name, phone number, and email address when you reach out to us.
• Property Details – information about properties you own, rent, or are interested in.
• Portal Account Information – username, email, and any documents or messages you share through the owner or tenant portal.
• Communications – records of your inquiries, requests, or correspondence with us.
• Technical Information – such as IP address, browser type, and site usage data (for analytics purposes only).

3. How We Use Your Information

• Provide and manage our real estate and rental management services.
• Facilitate communication between property owners, tenants, and our team.
• Operate the client portal for secure information sharing.
• Respond to inquiries and provide customer support.
• Improve our website, services, and user experience.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only with:

• Service providers who help us operate our website, portals, or communications.
• Legal authorities if required by law or to protect our rights.
• Relevant parties (e.g., potential buyers or renters) only with your consent.

5. Cookies and Analytics

Our website may use cookies and similar technologies to analyze site traffic and improve functionality. You can adjust your browser settings to block cookies, but some features may not work properly.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites.

8. Your Rights

• Access the personal data we hold about you.
• Request corrections to your information.
• Request deletion of your data (where legally allowed).
• Withdraw consent for certain uses of your information.

To exercise these rights, contact us at with the email mentioned at the end:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Tierra Atitlan
Lake Atitlán, Guatemala
📧 Email us at: info@tierraatitlan.com